Warranty Policy

 Warranty Period
Riverbed                   24 months
Blue Coat PacketShaper                   24 months
Pulse Secure/Juniper/Citrix                   24 months
Other Appliances                   12 months

OUR WARRANTY

Back to Base Warranty on equipment & accessories.

Condition of Warranty requires the faulty item to be returned to ezyLAN for repair or replacement.

 

Warranty Claim Process is below:

1. Contact our Support team.

2. An RMA form will be e-mailed to you.

3. Complete and return the RMA form to the e-mail address provided.

4. Once the RMA Form is returned to us.

6. We will issue you with a RMA Authorisation number and further instruction.

7. The item will be either repaired or replaced and returned to you.