24 months

Blue Coat PacketShaper24 months
Pulse Secure/Juniper/Citrix24 months
Other Appliances12 months


Back to Base Warranty on equipment & accessories.

Condition of Warranty requires the faulty item to be returned to ezyLAN for repair or replacement.


Warranty Claim Process is below:

1. Contact our Support team.

2. An RMA form will be e-mailed to you.

3. Complete and return the RMA form to the e-mail address provided.

4. Once the RMA Form is returned to us.

6. We will issue you with a RMA Authorisation number and further instruction.

7. The item will be either repaired or replaced and returned to you.