Riverbed24 monthsBlue Coat PacketShaper24 monthsPulse Secure/Juniper/Citrix24 monthsOther Appliances12 months OUR WARRANTYBack to Base Warranty on equipment & accessories.Condition of Warranty requires the faulty item to be returned to ezyLAN for repair or replacement. Warranty Claim Process is below:1. Contact our Support team.2. An RMA form will be e-mailed to you.3. Complete and return the RMA form to the e-mail address provided.4. Once the RMA Form is returned to us.6. We will issue you with a RMA Authorisation number and further instruction.7. The item will be either repaired or replaced and returned to you.